Cancellation and Refund Policy

Last updated: October 28, 2026

We want you to be happy with Aravas every time you use it. This policy explains how to cancel your subscription, how to request a refund, and how refunds are handled.

1. Cancelling your subscription

You can cancel your subscription at any time from My account → Manage plan and invoices, without needing to contact us. You keep access to all your plan features until the end of your paid period, and you won't be charged again.

2. Requesting a refund

To request a refund, please email us at support@aravas.net from the email address on your account, or reply to the invoice email you received from Dodo Payments, with a short note about your request.

3. When refunds apply

• Unintended renewal: if your monthly subscription renewed unintentionally and you contact us within 7 days of the renewal date, without having used the subscription since.
• Technical issues: if a technical problem on our side prevented you from using the Service and we were unable to resolve it.
• Duplicate or incorrect charges: if you were charged more than once or in error.
• Any other case provided for by the law that applies in your country.

4. How refunds are processed

Our order process is conducted by Dodo Payments, the Merchant of Record for all our orders. Once a refund is approved, it is returned to your original payment method and usually appears within 5 to 10 business days, depending on your bank. Your subscription is cancelled automatically, and your designs and downloaded files remain as they are.

5. Please note

Because you can browse every template before subscribing and you can cancel at any time before your renewal date, subscription fees are generally non-refundable outside the cases listed above. That said, we review every request individually and always aim for a fair outcome.

6. Contact us

For any billing or refund questions, our team is happy to help at support@aravas.net.